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Claim Your Organisation

Find your organisation in Dsposal and submit a claim to manage it

2 min readUpdated 2026-04-02claimonboarding

Before you can manage sites, documents, and compliance data in Dsposal, you need to be part of an organisation. If your organisation already exists in our system (for example, from Environment Agency records), you can claim it. Otherwise, you can create a new one.

Claiming an existing organisation

Open the Add Organisation modal

From the Account dashboard, find the Organisations section and click the Add button. If you don't have any organisations yet, you'll see a prompt to create or claim one.

Screenshot
The Account dashboard with the Add organisation button highlighted
Click Add to search for your organisation

Search for your organisation

Type your organisation's name into the search field. Results appear as you type with a short delay.

Organisations that can be claimed show a green Claimable badge. Organisations already managed by someone else will appear greyed out with an Already claimed label.

Screenshot
Search results showing claimable and already-claimed organisations
Claimable organisations are highlighted in green

Fill in the claim form

After selecting a claimable organisation, you'll need to verify your connection to it:

  • Job Title -- your role at the organisation (e.g. "Operations Manager")
  • Connection to Organisation -- a brief explanation of your relationship (minimum 10 characters)

This information helps our team verify that the claim is legitimate.

Screenshot
The claim verification form with job title and connection fields
Explain your role and connection to the organisation

Submit and wait for review

Click Submit Claim to send your request. You'll receive a confirmation message straight away.

Creating a new organisation

If your organisation isn't found in the search, click the Create button. Enter your organisation's name and it will be created immediately -- you'll be added as the Owner with full control.

Domain-based suggestions

When you first sign in to Account, Dsposal may suggest organisations that match your email domain. For example, if you signed up with a @example.com email, you'll see organisations associated with that domain. This makes it quicker to find and claim the right organisation.

Screenshot
Domain-based suggestions showing organisations matching the user's email domain
Dsposal suggests organisations based on your email domain

What happens next?

Once you have access to your organisation, you can:

Keep moving

Next steps

Explore further

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